PTCL Helpline Number from Mobile

Pakistan Telecommunication Company Limited (PTCL) is one of the country’s leading telecommunication service providers, offering a range of services, including landline phones, broadband, and more. Whether you are a PTCL customer or need assistance with their services, knowing the PTCL helpline number for mobile users can be invaluable. In this article, we will provide you with the essential information on how to reach PTCL customer support from your mobile device.

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PTCL Mobile Helpline Number:

If you are a PTCL customer or require assistance with any PTCL services, you can reach their customer support through the following helpline number from your mobile phone:


Dialing 1236 from your mobile device will connect you to PTCL’s customer support helpline. Here, you can inquire about various PTCL services, report service issues, request information, or get assistance with billing and account-related queries.

Services and Assistance Available:

PTCL’s helpline for mobile users is a convenient way to access a range of services and assistance, including but not limited to:

  1. Billing Queries: If you have questions about your PTCL bill, such as understanding charges or payment methods, you can call the helpline to get clarification.
  2. Service Information: Whether you want to know about PTCL broadband plans, landline packages, or any other services they offer, the customer support team can provide you with up-to-date information.
  3. Technical Support: If you encounter issues with your PTCL services, such as slow internet or a landline problem, the helpline is your go-to source for technical assistance.
  4. New Connections: If you are interested in getting a new PTCL service, you can call the helpline to inquire about the available options, installation processes, and pricing details.
  5. Complaints and Feedback: PTCL values customer feedback. If you have complaints or feedback about their services, you can voice your concerns through this helpline.

Operating Hours:

The PTCL helpline for mobile users operates round-the-clock, ensuring that you can reach out for assistance at any time, day or night.

Additional Contact Information:

In addition to the mobile helpline number, PTCL offers various contact options for its customers:

  • PTCL Website: You can visit the official PTCL website to access information, manage your account, or submit online queries and complaints.
  • Local PTCL Customer Service Centers: PTCL has customer service centers across Pakistan where you can seek in-person assistance and information.


Knowing the PTCL helpline number for mobile users (1236) is essential if you are a PTCL customer or need assistance with their services. This convenient helpline ensures that you can reach out for support, information, and assistance at any time. Whether you have billing questions, technical issues, or simply want to explore PTCL’s services, this helpline is your direct link to Pakistan’s leading telecommunication service provider. Don’t hesitate to use it whenever you need help or have questions related to PTCL.

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